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Communication

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Exchanging information with a team member over the desk is not all that difficult, but today most employees don’t sit at a desk. They work on factory floors or wait at tables. They sit at cash registers or drive trucks. That makes it more challenging to connect with them and asks for new communication tools. Here are five ways to improve communication with your entire workforce ·    Consider using an employee communication app A  communication app  is the best way to reach all your employees, including frontline and non-desk workers. It allows you to convey all kinds of information in an easily accessible and attractive way, tailored to your company brand. With this simple, yet comprehensive tool, you can target and personalize your messages and gather feedback about the effectiveness of your communication. ·    Build a communication-friendly culture Not only should you provide your team with the right communication tools, but also with a safe envir...

Disciplinary handling

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  A disciplinary procedure is a clear process enabling employers to address issues of misconduct that might be committed by employees during the course of their employment. It sets a framework to operate within to ensure that there is consistency of treatment, yet also allows for individual and mitigating circumstances to be addressed and considered. The importance of a disciplinary policy Ideally, your staff handbook will contain a disciplinary policy outlining the procedure you will take should any of your employees fail to meet the expected conduct standards. A disciplinary policy is important to establish a clear procedure that you will use in the event of serious or repeated misconduct. In turn, this can demonstrate that you’re dealing with employees fairly and consistently. Your policy should also contain examples of unacceptable behavior, particularly those that would be considered an example of gross misconduct . If you have any procedures which, if not followed, would am...

Employee counselling

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  In attempting to help an employee who has a problem, a variety of counseling approaches are used. All of these counseling approaches , however, depend on active listening. Sometimes the mere furnishing of information or advice may be the solution to what at first appeared to be a knotty problem. More frequently, however, the problem cannot be solved easily because of frustrations or conflicts that are accompanied by strong feelings such as fear, confusion, or hostility. Effectiveness of counselling largely depends on the methods and techniques as well as the skills used by the counselor. Methods and techniques of counseling change from person to person and from situation to situation. Normally employee counseling involves the following methods: Desensitization : According to Desensitization, once an animal has been shocked in a particular situation, it will continue to avoid it indefinitely. This is quite true in respect of human beings also. Once an individual is shocked in a p...

Occupational health and safety

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  Health and Safety refers to Organized efforts and procedures for identifying workplace hazards and reducing accidents and exposure to harmful situations and substances. Organized efforts and procedures for identifying workplace hazards and reducing accidents and exposure to harmful situations and substances. Below are some of the Occupational Health and Safety roles that the HR department should play at their workplaces; If it is perceived that the HR cannot handle OH&S roles, then a specialist in this area should be recruited; but this should not cushion the HR department from being responsible for employee health and safety. Developing an OH&S policy and providing training on the same Establishing an OH&S Statutory Compliance register to help monitor and evaluate the compliance of the organization to Occupational Health and Safety Statutory/Regulatory requirements. e.g., OSHA, WIBA, etc. Constituting an Occupational Health and Safety Committee, including fire mar...

Performance Management

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  Performance management is a strategic approach to creating and sustaining improved performance in employees, leading to an increase in the effectiveness of companies. By focusing on the development of employees and the alignment of company goals with team and individual goals, managers can create a work environment that enables both employees and companies to thrive. While performance management can sound deceptively simple, with just four steps as outlined above, the process itself is very complicated. That’s why we have put together this list of best practices for performance management. Think of it like the essentials of performance management – these will help make sure that your employee performance management system is performing the way it should. 1. Identify the goals of your performance management initiatives As you are creating your performance management program, you need to understand what you want to accomplish. Asking the following questions can help you: Is increas...

Ergonomics

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  Workplace ergonomics is the science of designing the workplace, keeping in mind the capabilities and limitations of the worker. Poor worksite design leads to fatigued, frustrated and hurting workers. This rarely leads to the most productive worker. More likely, it leads to a painful and costly injury, lower productivity and poor product quality. A workplace ergonomics improvement process removes risk factors that lead to musculoskeletal injuries and allows for improved human performance and productivity.       Workplace Ergonomics – Control Method After ergonomic opportunities are prioritized, it’s time to determine the best engineering or administrative controls to implement. This process takes a team approach. Information and input should be gathered from affected employees, members of the safety and/or ergonomics team(s), supervisors, and process managers and/or engineers to determine the best solution to the problem that has been identified.     ...

Change Management

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  What has the past few years taught us about dealing with unforeseen circumstances at the workplace? The answer is change management. Change management systematically deals with changes in an organization’s goals, processes or technologies. It aims to implement efficient strategies to execute changes, controlling them and helping people to adapt to them with minimal hindrances. So, while we are strategizing for change management in our organization, here are some factors to consider: ·        Digital adoption platforms to implement change ·        Managers and early adopters as change agents ·        Change as a part of company culture ·        Data-driven approach to change management ·        Humanized change (Dixit, 2022) Before agents of change follow through on their plans, it is essential to know how that change wil...